Shipping policy
Last updated: September 4, 2026
Where we ship
We ship to selected countries and regions through our fulfillment and carrier network. Available destinations are shown in the country/region selector and at checkout. We plan to add more destinations over time as tax, compliance, fulfillment, and carrier arrangements are completed.
Some destinations remain unavailable while required tax, compliance, fulfillment, or carrier arrangements are being completed. Checkout availability is the final confirmation for an order.
U.S. destinations and free shipping
Free shipping is applied automatically to orders with a United States delivery address and has no minimum purchase requirement.
Alaska, Hawaii, and Puerto Rico are available through standard postal service, although delivery can take longer. Availability for other U.S. territories and APO/FPO/DPO addresses can vary by product and carrier. If checkout does not offer delivery to the entered address for the selected items, we cannot accept that order.
Made-to-order fulfillment
Every product is made after you order. Most orders are fulfilled in 2–5 business days. Some products, partner facilities, peak periods, file reviews, or stock changes can take longer. Fulfillment time does not include shipping time.
If a material delay occurs, we will send an updated estimate. Where required by law, you may accept the delay or cancel an unshipped item for a refund.
Delivery estimates
Delivery depends on the product, fulfillment location, destination, customs, and shipping service. Available delivery estimates are shown on the product page or provided in order updates. Shipping charges and available services are shown at checkout. If you need an item by a specific date, contact us before ordering. Unless we expressly promise a guaranteed service, delivery dates are estimates rather than guarantees.
Items in one order may be shipped separately and arrive at different times. Tracking will be provided for each shipment.
Shipping charges and tracking
Available services and shipping charges are shown at checkout. When your order ships, you’ll receive tracking details by email. If items ship separately, you’ll receive tracking for each package. International shipments may pass between carriers, and the final-mile carrier may use a separate tracking number. Tracking may update slowly during handover or customs processing.
Address and contact information
Review the recipient name, street address, unit number, postal code, country, email, and telephone number before ordering. Some countries require recipient identification or tax information for customs clearance. Contact us immediately if you find an error. We cannot guarantee a change after production begins, and an address cannot normally be changed after shipment.
If a package is returned because of an incorrect or incomplete address, refusal, non-collection, or incomplete customs action, reshipping and return costs are the customer's responsibility. If the error was ours or the carrier's, we will cover reasonable reshipping.
Customs, duties, and import taxes
Import charges do not apply to every order. If an order crosses a border, the destination authority or carrier may assess duties, import VAT/GST, brokerage, or handling charges based on the destination, order value, and product. Unless checkout expressly states that these charges are included, the recipient is responsible only for charges that are actually assessed. These charges are not shipping fees paid to PERFECT FAKE, and we cannot guarantee the amount.
Refusing or failing to collect an order because of import charges does not make the original shipping, return shipping, duties, or other unrecoverable costs refundable, except where applicable law requires otherwise.
Delays, loss, and delivered scans
Carrier disruption, weather, customs, conflict, natural disaster, and seasonal volume can cause delay. If tracking has not updated or your order has not arrived by the estimated delivery date, please contact us.
If tracking shows delivered but you cannot locate the package, check the delivery location, household members, building management, and parcel lockers, then contact the carrier and us.
Contact: support@perfectfake.shop