Privacy policy

Last updated: September 4, 2026

PERFECT FAKE ("we," "us," or "our") operates perfectfake.shop and its online store. This policy explains how we collect, use, disclose, and retain personal information when you visit the store, place an order, contact us, or otherwise use our services.

Information we collect

Depending on how you interact with the store, we may collect:

  • identifiers and contact details, including your name, email address, telephone number, billing address, and shipping address;
  • order and transaction information, including products, amounts, payment status, shipping, returns, refunds, and support history;
  • payment-related information processed by Shopify and payment providers; we do not receive or store full payment-card numbers;
  • device and network information, including IP address, browser, device type, cookie identifiers, and approximate location;
  • store activity, including pages and products viewed, searches, referring pages, cart actions, checkout activity, and interactions with messages or advertising where used;
  • customer-support content, including messages, photographs, and documents you send us; and
  • preferences, cookie choices, and consent records.

We collect information directly from you, automatically through the store, and from providers involved in commerce, payment, fulfillment, shipping, fraud prevention, analytics, and advertising.

Why we use information

We use personal information to:

  • accept, verify, manufacture, ship, and administer orders;
  • process payments, refunds, chargebacks, and fraud checks;
  • provide customer support and transactional messages;
  • maintain security and prevent misuse;
  • analyze store performance and improve products and the shopping experience;
  • measure or personalize marketing where you have consented or law otherwise permits, with available opt-out controls; and
  • meet tax, accounting, recordkeeping, legal, and regulatory obligations.

How we disclose information

We disclose information as reasonably necessary to operate the store, including to:

  • Shopify, which hosts the store and supplies commerce, security, analytics, customer-privacy, and payment-related functions;
  • Printful, which receives order and delivery information to manufacture, pack, and ship made-to-order products and handle fulfillment claims;
  • payment processors and fraud-prevention providers;
  • carriers, postal operators, customs agents, and logistics providers;
  • email, customer-support, analytics, consent-management, and advertising services that we actually enable; and
  • professional advisers, public authorities, courts, or transaction counterparties where required by law or reasonably necessary to protect rights or complete a business transaction.

We do not sell personal information for money. Certain analytics, advertising, or cross-context activities may be treated as a sale, sharing, or targeted advertising under some laws. Where those laws apply, we provide the required privacy choice and honor valid opt-out requests.

Cookies and similar technologies

The store uses cookies and similar technologies for essential functions such as cart, checkout, security, fraud prevention, region and language preferences, and customer authentication. With the required choice or consent, we may also use them for analytics, performance measurement, personalization, and advertising.

Where available, use the Cookie Preferences link in the store footer or cookie banner to manage your choices. You can also change browser settings, but blocking essential cookies may prevent parts of the store from working. We configure non-essential technologies to respect consent requirements for the applicable market.

International processing

Shopify, Printful, payment providers, carriers, and their subprocessors may process information in Japan, the United States, Canada, Europe, and other countries where they operate. Privacy laws may differ from those in your country. Where required, we use or rely on legally recognized safeguards for cross-border processing.

Retention and security

We retain personal information only for as long as reasonably necessary for the purposes described above, including order support, returns, tax and accounting records, disputes, fraud prevention, and legal compliance. Retention periods vary by record type and legal requirement. We apply reasonable organizational and technical safeguards, but no system can guarantee absolute security.

Your choices and rights

Depending on applicable law, you may have rights to request access, correction, deletion, a portable copy, restriction, or information about disclosures of your personal information, and to opt out of certain targeted advertising, sale, or sharing. You may unsubscribe from marketing email through the link in the message.

To submit a request, email support@perfectfake.shop. We may need to verify your identity. We may retain information where a legal obligation or exception applies. An authorized agent may submit a request where local law permits. If applicable law provides a right to appeal our decision, reply to our decision and state that you wish to appeal.

Children

The store is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided information, contact us. A higher minimum age applies where required by local law.

Changes and contact

We may update this policy and will post the revised date. For privacy questions or requests, contact:

PERFECT FAKE support@perfectfake.shop