FAQ
Shipping
Do you ship to my country?
We ship to the United States, Canada, Australia, New Zealand, Hong Kong SAR, Singapore, Malaysia, South Korea and the Philippines. More regions will be added in the future.
When will my order arrive?
Each item is made to order. Delivery takes 5–10 days on average. Hoodies delivered to Australia take around 19–20 days, and to New Zealand around 12–15 days.
How much is shipping?
A flat shipping rate for your delivery country is shown at checkout. It stays the same regardless of the number or combination of items in your order.
How do I track my order?
Your shipping confirmation email includes a tracking link. Items may arrive separately. If your order is overdue or tracking shows delivered but it hasn't arrived, contact us with your order number.
Sizing & care
How do I choose my size?
Use the size guide on each product page and compare it with a similar item you own. Our hoodies run small; we recommend sizing up for a looser fit.
How do I care for my item?
Wash printed clothing cold, inside out, and hang dry. Do not iron the print. Spot-clean caps with a damp cloth and mild detergent.
Orders & returns
Can I change or cancel my order?
Each item is made to order, so we cannot accept changes or cancellations after an order is placed. Please check your size and delivery details before ordering.
Can I return or exchange an item?
Returns are accepted within 14 days of delivery for damaged, defective or incorrect items. We do not accept returns or exchanges for a change of mind or the wrong size or color. To report an issue, contact us with your order number and photos.